Privacy statement Arbor Media B.V.

General

This statement concerns the processing of personal data by Arbor Media B.V. The processing of personal data takes place in the context of services to customers, staff and suppliers.

Arbor Media B.V. is responsible for the processing of personal data as stated in this privacy statement.

Contact details

Arbor Media B.V.
Gildenbroederslaan 2
7005 BM  Doetinchem
The Netherlands
E-mail: info@arbor.media

Personal data that we process

Arbor Media B.V. will process your personal data because you use our services and/or because you provide these to us. Below you find an overview of the personal data that we process depending on the type of service:

• First and last name
• Initials
• Email address
• Gender
• Birth date
• Place of birth
• Address details
• Phone number
• IP address
• Other personal data that you actively provide, for example by creating a profile on this website, through correspondence and by phone
• Information about your activities on our website
• Information about your surfing behaviour across different websites
• Bank account number

Special personal data that we process

Arbor Media B.V. may process the following sensitive personal data of yours depending on the type of service:

• Political preference
• Photo

For what purpose and on what basis do we process personal data?

Arbor Media B.V. processes your personal data for the following purposes:

• To be able to perform the agreed services
• To be able to contact you by telephone, e-mail or regular mail if this is necessary to provide our services.

Arbor Media B.V. also processes personal data if we are legally obliged to do so, such as data that we need for our tax return. Our processing is based on the agreement or the implementation or application of laws and regulations.

Sharing personal data with third parties

Arbor Media B.V. will only share your personal data with third parties if this is necessary for the execution of the agreement and to comply with any legal obligations. We enter into a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Arbor Media B.V remains responsible for this processing. In addition, Arbor Media B.V. will only provide your personal data to other third parties with your explicit permission.<>

Arbor Media B.V. stores its data within the borders of the EU. If data is shared outside these borders in the context of the service provision, this will be done with an appropriate security level.

Cookies, or similar technology, that we use

Arbor Media B.V. uses technical and functional Google Analytics cookies. We also use analytical cookies. The cookies we use are necessary for the technical functioning of the website and for your ease of use. They ensure that the website works as it should and that your preferred settings are remembered. It also enables us to optimise our website.

Name	Type	Duration	Description
__RequestVerificationToken	Functional	Session	Anti-forgery token, necessary to prevent CSRF attacks. Deleted after closing the browser.
cvc_meta_culture	Preference cookie	1 year	Store language preference for metadata language
cvc_audio_culture	Preference cookie	1 year	Store language preference for audio language
cvc_culture	Preference cookie	1 year	Store language preference for user interface
_ga	Analytics cookie	2 year	Google Analytics cookie, used to distinguish users
_gid	Analytics cookie	24 hours	Google Analytics cookie, used to distinguish users
_gat	Analytics cookie	1 minute	Google Analytics cookie, used to throttle requests

Right of access and receiving a copy

You have the right of access to the registered data relating to your person. You are also entitled to receive a copy of this.

A request for access must be submitted in writing to Arbor Media B.V. Within a month after submitting, the request will be handled. We will ask you to provide identification in advance.

If any data from a third party is included, this data will be protected as much as possible.

Right of correction and removal

You have the right to request the correction or removal of your data. The request must be submitted in writing and include a motivation. Within one month after submission you will be informed in writing of the reasoned decision. If more information is required, you will be invited for an interview.

A request for correction or removal is granted if:

• The data are factually incorrect
• The data are no longer needed for the purpose for which they were collected
• The data were processed unlawfully
• If you withdraw the consent if the processing is based on it

Right of objection and data transferability

You have the right to object to the processing of personal data by Arbor Media B.V. and you have the right to data transferability. This means that you may submit a request to us to send your personal data that we store in a computer file to you or to another organisation indicated by you.

In addition, you have the right to withdraw the consent given for data processing.

How long do we keep personal data?

Arbor Media B.V. does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data are collected.

How do we protect personal data?

Arbor Media B.V. takes the protection of personal data seriously and therefore will take appropriate measures to protect your personal data against misuse, loss, unauthorized access, unwanted disclosure and unauthorized alteration. If you feel that your data is not protected securely or if there are signs of misuse, please get in touch with us via info@arbor.media.

Complaints

If you believe that the provisions of this statement are not being observed, please contact us. We will handle the complaint in accordance with our complaints procedure. You can also submit a complaint to the national data protection authority, the Dutch Data Protection Authority.

Changes to this privacy statement

Arbor Media B.V. may change or update this privacy statement from time to time. The revision date at the end of the statement is the date of the last update. The changes and additions are effective from the date they were added. It is therefore advisable to check this privacy statement from time to time to see if relevant changes have been made.

Latest update: 17-12-2019